Frequently Asked Questions

We’ve compiled a list of answers to common questions about RealINSIGHT CRE lending and asset management software. Don’t see what you’re looking for? Give us a shout.

RealINSIGHT is enterprise-grade software that works for commercial real estate lenders of all sizes. We’re happy to show you a demo of the system and help you connect your data sources to try it on your own.

We’ve taken a modern, module-based approach to pricing RealINSIGHT. In short, you pay for what you use, and nothing more. Once we understand your needs, we’d be happy to provide you with a quote.

Yes! RealINSIGHT is cloud-based, and designed to interface smoothly with all common database systems and tools like Excel. There’s nothing to install, and no hardware to purchase or maintain.

RealINSIGHT is set up to manage all types of loan products:
Balance Sheet
CMBS and Agency
Bridge and Construction
Warehouse, Repo and CLO
Mezzanine

RealINSIGHT works with any type of commercial real estate lender. Our clients include:
Banks & GSEs
Private Equity and Funds
Insurance, REITS and Asset Management
Owners, Operators and Sponsors
B-Piece Investors and Special Servicers

Firstly, we identify all your commercial real estate data that you use including public, internal, and external data. We run this data through several different routines and processes that we’ve perfected to clean and standardize it.

Secondly, we work out a strategy to obtain the data digitally. From electronic transfer load jobs (ETL) to data from servicers and excel files we build mapping integrators that standardize the process. These data feeds happen as often as you need them.

Once uploaded, you can view your information on maps, dashboards, and very complicated or custom models. Additionally, RealINSIGHT can generate instant reports that allow you to run various alerts. RealINSIGHT takes a time-intensive process and provides results instantly.

RealINSIGHT takes our clients’ data security very seriously and employs a state-of-the-art secure environment.

There is not one answer to this question, and it is specific to each client and the modules that they are using. Our team of client success managers, engage directly with the clients, becoming experts on your specific workflow. We have a very standard process of onboarding new customers and numerous training modules so that our clients can become experts on using the system themselves. Post implementation, you will always have the client success managers at your disposal. If you ever have a question, if you ever have a concern, if you ever want a new thing done in the system that you haven’t done before, you have a group to help you execute that.

Post implementation, you will always have the client success managers at your disposal. If you ever have a question, a concern, a new report, or changes in the system, we will work together to help you execute that. For more information, please watch out Client Success Webinar here.

We are happy to provide numerous references. Please fill out the “contact me” form here.

RealINSIGHT is fully customizable.From the fields you see on a screen, to dashboards and reporting. We can recreate any report that you currently use and transform it into an on-demand instant report. We understand that there is not a “one size fits all” system for CRE finance and have built our software to be flexible to accommodate our clients’ needs.

Yes. RealINSIGHT includes advanced API management functionality to easily integrate third-party products and services.