Effective Date: April 14, 2026 | Last Updated: June 4, 2026
This Privacy Policy explains how CWFS Insight LLC (“We”, “Us”, or “Our”) collects, stores, uses, and discloses information about users (“User”, “You”, or “Your”) of www.realinsight.com (the “Service”). This Privacy Policy applies to any and all information collected when a User accesses, utilizes, or interacts with the Service. It does not apply to any information that you may provide to us by any other means or that we receive from third parties. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. What We Collect
We collect two types of information when you use the Service:
Personal Data: When you interact with our Service, we may ask you to provide certain personally identifiable information, including but not limited to your name, email address, phone number, job title, and company (collectively, “Personal Data”). We may use this information to send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications at any time by following the unsubscribe instructions in any email we send.
Usage Data: When you visit our website, we automatically collect certain information about your use of the Service. This may include, but is not limited to, your IP address, browser type and version, the time and date of your visit, the length of your visit, the pages you viewed on our website, the time you spent on a certain page, and other diagnostic data (collectively, “Usage Data”).
2. How We Use Your Data
We use the data we collect for the following purposes:
- To provide, operate, and maintain the Service
- To notify you about changes to the Service
- To respond to your inquiries and provide customer support
- To send you marketing updates and communications
- To analyze usage and improve the Service
- To monitor for and address technical issues
- To comply with legal obligations
3. Cookies & Tracking
We use cookies and similar tracking technologies – including beacons, tags, and scripts – to track activity on the Service and store certain information.
Examples of cookies we use:
- Session Cookies – Used to operate the Service during your visit
- Preference Cookies – Used to remember your settings and preferences
- Security Cookies – Used for security and authentication purposes
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. Note that some parts of the Service may not function properly if cookies are disabled.
4. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted or required by law. Usage Data is generally retained for a shorter period than Personal Data, except where such Usage Data is being used to improve the security or functionality of the Service, in which case it may be retained for a longer period.
5. Data Transfer
Your information, including Personal Data, may be transferred to and processed on computers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction. CWFS Insight LLC is based in the United States, and any information we collect will be transferred to, stored, and processed in the United States. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
By using our Service, you acknowledge that your information may be transferred, processed and stored as described in this Section.
6. Disclosure of Data
Disclosure for Law Enforcement: We may disclose your data if required to do so by law or in response to valid requests from public authorities, such as a court or government agency.
Legal Requirements: We may disclose your data in the good faith belief that such disclosure is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of CWFS Insight LLC
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
7. Data Security
The security of your data is important to us. We use commercially reasonable means to protect your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. For a full overview of our security posture, certifications, and controls, please visit our Trust Center.
8. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we collect and process your Personal Data only where we have a lawful basis to do so under the GDPR. Our lawful basis for collecting and using your Personal Data depends on the data we collect and the context in which we collect it. We may process your data for the following reasons:
- Processing is necessary for performance of a contract
- You have given us clear permission to do so
- Processing is in the legitimate interests of CWFS Insight LLC and is not overridden by your rights
- Processing is necessary to comply with the law
- Processing is necessary for a task carried out in the public interest or in the exercise of official authority
- Processing is necessary to protect someone’s life
For more information on the GDPR, please contact your local data protection authority in the EEA.
9. Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the following rights with respect to your personal data, subject to applicable law:
- Right to Access — You may request access to the Personal Data we hold about you.
- Right to Rectification — You may request that we correct any inaccurate or incomplete Personal Data we hold about you.
- Right to Erasure — You may request deletion of your Personal Data from our systems, under certain circumstances.
- Right to Restrict Processing — You may request that we limit our processing of your Personal Data, under certain circumstances.
- Right to Data Portability — You may request a copy of your Personal Data in a structured, commonly used, machine-readable format, under certain circumstances.
- Right to Object — You may object to our processing of your Personal Data, under certain circumstances
- Rights Related to Automated Individual Decision-Making – You have the right not to be subject to a decision based solely on automated processing, under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding. You also have the right to lodge a complaint with your local Data Protection Authority.
10. Third-Party Service Providers & Analytics
We may engage third-party companies and individuals to facilitate or perform certain services on our behalf. These parties have access to your Personal Data only as necessary to perform their functions on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics: We use Google Analytics to monitor and analyze usage of the Service. The data collected by Google Analytics is shared with other Google services and may be used to personalize ads within Google’s advertising network. To opt out of Google Analytics, please visit the Google Analytics Opt-out Browser Add-on Download Page. To learn more about how Google Analytics collects and processes data and the choices Google offers to control these activities, visit Safeguarding your data – Analytics Help.
11. Third-Party Links
Our Service may contain links to third-party websites not operated by us. If you click on a third-party link, you will be redirected to that party’s website. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites or services. We strongly recommend reviewing the privacy policy of any site you visit.
12. Children’s Privacy
Our Service is not directed towards anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you believe your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a child without verified parental consent, we will take steps to remove it from our systems.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date above. We may also notify you by email or through a prominent notice on the Service prior to the change taking effect, where appropriate. We encourage you to review this page periodically. Changes to this Privacy Policy become effective on the date they are posted to our website.
Contact Us
If you have any questions about this Privacy Policy, please reach out:
CWFS Insight LLC
900 19th St NW, 8th Floor Washington, DC 20006
Phone: 866.858.0785
Website: www.realinsight.com/privacy-policy
Email: [email protected]